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Returns & Warranty

100% Original, Officially Warranted

Every console, game and accessory we sell is 100% original and sealed, backed by official manufacturer warranty. If a product arrives damaged or defective, we'll replace it free of charge.

Return Window

Unopened, sealed items can be returned within 7 days of delivery for a full refund or exchange. Games and accessories must be unopened and in original packaging.

Defective Items

If your item is faulty on arrival, contact us within 48 hours with photos/video and we'll arrange a free replacement or refund — no questions asked.

How to Start a Return

Message us on WhatsApp or email hello@riftgaming.pk with your order number and we'll guide you through the process.